Customers agree to varying terms and conditions when ordering a ticket with different airlines. Airlines typically offer refund choices based on the booking category (Lite, Regular, or Flexi Plus).

The total price displayed includes all applicable taxes and excludes all applicable airport tax or other charges payable at the airport.

You are required to pay the entire amount prior to the confirmation of your booking.

There will be no refund for 'no-shows' or any partially unused flights.

Meals, frequent flyer miles and special service requests are on a request basis only and are subject to airline(s) confirmation.

For any information regarding your Frequent Flyer miles, please contact the airline directly.

Kindly ensure that prior to travelling, your passport has a validity of minimum 6 months from the date of travel and that you have the relevant visa and immigration clearance to travel to your destination.

To avail infant fares, an infant must be under 24 months old throughout the entire itinerary you are booking. This includes both destination and return trips. If the infant is 24 months old or above on the return trip, you'll need to make a separate booking using a child fare.